Section 112: Helpline, facilitation centre, etc., for unorganised workers, gig workers and platform workers
Reviewed by Finin2min Editorial Desk · Last reviewed 30 August 2026
Section 112 — Governs helpline, facilitation centre, etc., for unorganised workers, gig workers and platform workers and the rights, duties, powers or procedure expressly stated in this section. Key operative text: , for unorganized workers, gig workers and platform workers.—The appropriate Government may set up a toll free call centre or helpline or such facilitation centres as may be considered necessary from time to time to perform…
The Code was commenced in stages: section 142 had earlier commencement, S.O. 5319(E) brought the specified provisions into force from 21 November 2025, and later commencement instruments must be read with the current India Code footnotes for the remaining clauses.
Provision / India Code ↗ · Official Act PDF ↗ · 2026 Central Rules ↗
Finin2min analysis — what the section actually does
Operative clauses
- , for unorganized workers, gig workers and platform workers.—The appropriate Government may set up a toll free call centre or helpline or such facilitation centres as may be considered necessary from time to time to perform any or more of the following functions, namely:— (a) to disseminate information on available social security schemes for the unorganised workers, gig workers and platform workers;
Provisos, explanations & qualifications
- No proviso/explanation was separately extracted from this section text.
Thresholds and timelines in the text
- No explicit day/month/year/hour/percentage/rupee expression was detected in this section text.
Actors expressly appearing in the text
Worker, Appropriate Government
Full statutory text — Section 112
112. Helpline, facilitation centre, etc., for unorganized workers, gig workers and platform
workers.—The appropriate Government may set up a toll free call centre or helpline or such facilitation
centres as may be considered necessary from time to time to perform any or more of the following functions,
namely:—
(a) to disseminate information on available social security schemes for the unorganised workers,
gig workers and platform workers;
(b) to facilitate filing, processing and forwarding of application forms for registration of
unorganised workers, gig workers and platform workers;
(c) to assist unorganised workers, gig workers and platform workers to obtain registration; and
(d) to facilitate the enrolment of the registered unorganised workers, gig workers and platform
workers in the social security schemes.How to apply this provision
- Primary statutory test — , for unorganized workers, gig workers and platform workers.—The appropriate Government may set up a toll free call centre or helpline or such facilitation centres as may be considered necessary from time to time to perform any or more of the following functions, namely:— (a) to disseminate information on available social security schemes for the unorganised workers, gig workers and platform workers;
- Evidence file — retain facts and records proving the role/status of: Worker, Appropriate Government.
Rules, forms and cross-references
Direct 2026 Central Rule mapping
Forms mapped
No prescribed form is directly mapped in the current concordance.
Other sections cited in this text
Related Labour Hub resources
A direct concordance is not exhaustive. Central/State jurisdiction, schemes, authority appointments, saved instruments and later notifications may change the practical route without changing the section wording.
Worked example
For a worker/member seeking a benefit connected with helpline, facilitation centre, etc., for unorganised workers, gig workers and platform workers, the file should show coverage, service/contribution facts, the rule/scheme and prescribed form, and the calculation/payment. One statutory point to test is: “, for unorganized workers, gig workers and platform workers.—The appropriate Government may set up a toll free call centre or helpline or such facilitation centres as may be considered necessary from time to time to perform any or more of the following functions, namely:— (a) to ”
Illustration only; it is not statutory text or a substitute for applying the actual facts, jurisdiction, current rule/scheme and official instrument.
Q&A — Section 112
What does Section 112 of the Social Security Code cover?
Section 112 — Governs helpline, facilitation centre, etc., for unorganised workers, gig workers and platform workers and the rights, duties, powers or procedure expressly stated in this section. Key operative text: , for unorganized workers, gig workers and platform workers.—The appropriate Government may set up a toll free call centre or helpline or such facilitation centres as may be considered necessary from time to time to perform…
What is the main legal requirement or power in Section 112?
The first operative clause identified from the official text is: “, for unorganized workers, gig workers and platform workers.—The appropriate Government may set up a toll free call centre or helpline or such facilitation centres as may be considered necessary from time to time to perform any or more of the following functions, namely:— (a) to disseminate information on available social security schemes for the unorganised workers, gig workers and platform workers;” Read it with the remaining subsections and any proviso below.
Does Section 112 contain a proviso or explanation?
No standalone proviso or explanation was extracted from this section text. Check the full text below for clause-level qualifications.
What time limit, percentage or amount appears in Section 112?
No explicit day/month/year/hour/percentage/rupee expression was detected in the official section text.
Which 2026 Central Rules are linked to Section 112?
No direct Central Rule is recorded in the current concordance. That does not exclude a relevant scheme, notification, State rule or enabling provision.
Is Section 112 currently operative?
The Code was commenced in stages: section 142 had earlier commencement, S.O. 5319(E) brought the specified provisions into force from 21 November 2025, and later commencement instruments must be read with the current India Code footnotes for the remaining clauses.
Source & verification trail
Act: Code on Social Security, 2020 — official India Code PDF ↗
Central Rules: Social Security (Central) Rules, 2026 — G.S.R. 344(E), 8 May 2026 ↗
Official library: Ministry of Labour & Employment — Labour Codes ↗
Source check: 20 August 2026. Individual professional interpretation should be re-reviewed when the section, rules, notification, scheme, State overlay or controlling judgment changes.