Section 16: Confidentiality of complaint and inquiry proceedings
Protects identities, complaint contents, evidence, proceedings, recommendations and action from publication, including despite the RTI Act, while allowing anonymised information about justice secured.
In 2 minutes
Protects identities, complaint contents, evidence, proceedings, recommendations and action from publication, including despite the RTI Act, while allowing anonymised information about justice secured.
Statutory text
Source transcription: India Code consolidated Act PDF. Check the official source for a live matter.
Rule, authority, record and consequence map
| Related Central Rule | Rule 12: Penalty for contravention of confidentiality |
|---|---|
| Primary authority | All persons handling protected material |
| Core record | Access-control log, redaction protocol and confidentiality acknowledgements |
| Compliance consequence | Disclosure can attract section 17 and Rule 12 consequences and may cause independent privacy or employment-law risk. |
Practical example
An internal email announcing the complainant's name and allegations to staff would breach confidentiality; an anonymised compliance statistic may be reported.
Finin2min Q&A
What should an employer or committee do first?
Create the record identified above, check the linked Rule and preserve a dated decision trail. Do not replace the statutory process with an informal HR discussion where the Act applies.
What needs jurisdiction-specific checking?
State rules and notifications, District Officer and Local Committee details, service rules, standing orders, appellate forum and any sector regulator requirements.