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RBI / Banking / Payments

KYC and Customer Due Diligence

Identify the regulated entity and customer type, select the permitted identification route, then maintain ownership, monitoring and reporting records.

16 unitsBR Act/RBI Act with PMLA and PML RulesCurrent-source controlled

KYC and customer due diligence: the actual decision path

Identify the regulated entity and customer type, select the permitted identification route, then maintain ownership, monitoring and reporting records.

Practical illustration

A customer with current compliant CKYCR records opens another product at the same bank. Determine the existing-customer and CKYCR branches before asking for duplicate documents; still assess product risk, actual changes and required monitoring.

This illustration is not a reported company or court case.

Questions answered

Does one KYC checklist apply identically to every RBI-regulated entity?

No. The entity-specific direction and customer/product branches control; some NBFC procedures and paragraph numbers differ.

Does a longer page establish a better legal guide?

No. The useful comparison is whether it states the actual applicable conditions, exceptions, source edition and working document links.

Primary source and edition

Commercial Banks KYC Directions 2025, updated 1 October 2026; current tax-form transition cross-checked against the official e-filing department. Commercial Banks KYC Directions 2025, updated 1 October 2026: paragraphs 3,6,17,22–28,38,42,50–66,73–74

Read the actual official provision

Scope and source editions

This explanation uses the Commercial Banks KYC Directions 2025, updated 1 October 2026, retrieved 24 October 2026. Its commercial-bank definition excludes Small Finance Banks, Payments Banks and Local Area Banks; those have separate directions. NBFCs also have a separate KYC direction and some paragraph numbers/procedures differ. Tax-form transitions are corroborated by current official e-filing guidance rather than copied from older tax-form references in the RBI consolidation.

Module register

Current bank paragraphs 16–19

Customer Acceptance Policy

Prohibit anonymous or fictitious accounts, apply risk parameters and avoid exclusion through mechanical documentation.

Current bank paragraphs 23,29

CDD for individuals

Obtain and verify permitted identity/address records, PAN/Form 60 and business/financial information as applicable.

Current bank paragraphs 24–27

Digital records and V-CIP

Preserve consent, live interaction, geotag/audit trail, official verification and authorised-official evidence.

Current bank paragraphs 45

Politically Exposed Persons

Identify PEPs, establish source of funds/wealth, obtain senior approval and intensify monitoring.

Current bank paragraphs 50–55

Record management and FIU reporting

Preserve retrievable CDD and transaction records and file complete CTR/STR and other reports within applicable timelines.

Related provisions and official resources