RBI · KYC and Customer Due Diligence

24–25: Digital records and V-CIP

Paragraph-level professional implementation page for KYC and Customer Due Diligence.

KYC and Customer Due Diligence24–25BR Act/RBI Act with PMLA and PML Rules

Finin2min Summary — in 2 Minutes

24–25 — Digital records and V-CIP. Preserve consent, live interaction, geotag/audit trail, official verification and authorised-official evidence.

Official source and legal ownership

Instrument ownerBR Act/RBI Act with PMLA and PML Rules

Source statusCURRENT OFFICIAL SOURCE GATEWAY

Review date2026-07-19

Primary sourceCommercial Banks KYC Directions, 2025 and NBFC KYC Directions, 2025

Paragraph-wise Finin2min interpretation

Legal trigger

Preserve consent, live interaction, geotag/audit trail, official verification and authorised-official evidence.

Control owner

Business identifies the event; Compliance confirms law; Operations/Technology executes; Independent review tests evidence.

Evidence

Official source snapshot, policy/SOP, system rule, customer/transaction record, maker-checker log, exception approval and regulatory acknowledgement.

Failure consequence

Customer harm, reporting defect, prudential misstatement, supervisory observation, monetary penalty, restriction or remediation.

Practical example

Scenario: An exception arises under Digital records and V-CIP. The owner records the trigger, regulated entity, paragraph/reference 24–25, affected customer or exposure, applicable threshold, approval and system evidence. Compliance then tests the result against the official source rather than relying on a generic policy statement.

Implementation and evidence controls

Freeze the applicable entity class, product, transaction date and official instrument version.
Map every control to its legal owner, enabling provision, responsible function, evidence and escalation route.
Retain Board/committee approval, policy version, system configuration, maker-checker evidence, exception approval and regulatory filing acknowledgement.
Re-test the control after an amendment, product change, outsourcing change, merger, customer-risk reclassification or supervisory observation.

Practical Q&A

What is the first test for Digital records and V-CIP?

Confirm entity, product, event date, official paragraph and any stated exception.

Can a portal or system acceptance cure a legal defect?

No. Technical processing does not override the substantive Direction.

What should be retained for review?

The official source version, legal mapping, calculation or decision record, approvals, communications and filing evidence.