Banking & Consumer Rights

UPI, ATM & Card Failed Transaction Compensation Calculator

Check the RBI auto-reversal deadline and indicative ₹100-per-day compensation for supported failed ATM, card, IMPS, UPI, AePS, APBS, NACH and PPI scenarios.

Primary-source trailMethod shown in fullSource checked 14 August 2026. This denotes source verification for the package, not CA/legal review or approval of the individual case.

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Your result

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What this tool does

Check the RBI auto-reversal deadline and indicative ₹100-per-day compensation for supported failed ATM, card, IMPS, UPI, AePS, APBS, NACH and PPI scenarios.

RBI uses T as the calendar date of the transaction and prescribes different maximum auto-reversal timelines by payment-system scenario. This calculator deliberately asks for the exact failure type because an ATM cash failure, a UPI person-to-person transfer and a merchant payment do not all use the same TAT.

The result is a rules-based estimate, not a bank ledger confirmation. It cannot know whether a delayed credit has already been posted under another reference, whether the transaction was domestic, or whether facts fall outside the RBI failed-transaction framework.

The safest user journey is: identify the transaction type, preserve the debit/UTR/reference evidence, compare the actual reversal date with the RBI deadline, and raise the mismatch with the bank/payment service provider if reversal or compensation is missing.

This page intentionally excludes ambiguous or unsupported rows rather than guessing. A future data update should be versioned against the exact RBI annexure, not silently change the arithmetic.

Inputs explained

Every field below changes the result. They are listed exactly as the form asks for them.

FieldTypeWhat it controls
Transaction typeChoice11 options: ATM / Micro-ATM — cash not dispensed; Card-to-card transfer — beneficiary not credited; PoS / card-present merchant payment; Card-not-present merchant payment …
Transaction dateDate
Actual reversal / resolution dateDate
If unresolved, calculate as ofDate

Calculation methodology

Compensation = ₹100 × calendar days beyond the transaction-specific RBI T+n reversal deadline.

The engine validates required values before calculating and rejects impossible combinations instead of converting them to zero silently. Dates, thresholds and category switches that drive the result remain visible to the user.

Applicable rule and legal basis

The logic on this page is built from the instrument(s) below. Where a rule did not clearly cover a scenario, that scenario is excluded rather than estimated.

Reading and interpreting the result

1. Confirm the classification

The most common error in regulated calculations is not arithmetic; it is putting the facts into the wrong legal or product category. Check the transaction, entity, holding, policy or taxpayer classification before relying on the number.

2. Preserve the evidence trail

Keep statements, acknowledgements, invoices, policy schedules, complaint IDs, tax workings or orders that support the inputs. A number without an evidence trail is difficult to defend in a complaint, return, claim or review.

3. Re-check the effective date

Rules can change. This page records a source-check date, not a fabricated professional review date. If the event belongs to an older period, confirm that the rule version used here applies to that period.

Frequently asked questions

Does the ₹100 compensation apply from the transaction date?

No. For the supported rows, it is calculated only for days of delay beyond the RBI-prescribed T+n reversal deadline.

Are the days calendar days?

The RBI TAT circular defines T as the calendar date of the transaction and frames the stated T+n periods on that basis.

Do I have to claim compensation?

The RBI framework describes compensation as suo motu for covered failed transactions. The tool still recommends preserving evidence and escalating a missing credit.

Can I use this for a successful transfer sent to the wrong person?

No. That is not the same as a failed transaction and needs a different dispute/recovery workflow.

Does this decide an Ombudsman complaint?

No. It quantifies the failed-transaction TAT issue. Ombudsman maintainability is a separate tool.

Primary sources & verification trail

Source links below are the authority trail used to design the current rule logic. They remain more important than a generic secondary explainer.

Source checked: 14 August 2026. This denotes source verification for the package, not CA/legal review or approval of the individual case.

Related calculators

These cover adjacent decisions. Each owns a different question, so use the one that matches your actual event.

Related guides and provisions

Assumptions, exclusions and limitations

Disclaimer

This calculator is published for general information and educational purposes only. It is not legal, tax, accounting or investment advice, is not personalised to your circumstances, and is not a substitute for reading the governing instrument or taking professional advice on your facts. Finin2min records a source-check date, which denotes verification of the authority trail and not a professional review or approval of any individual case.

Last reviewed: 15 July 2026

Methodology, assumptions and sources

Scope: Computes interest on delayed GST tax payment under Section 50 of the CGST Act.

Calculation logic

  1. Interest = Tax amount paid late × 18% per annum (or 24% per annum for the specific case of ITC wrongly availed and utilised, per the proviso) × (Number of days delayed ÷ 365).
  2. Interest is computed on the net tax liability payable via the electronic cash ledger (after ITC set-off), consistent with the current interpretation of Section 50(1) as clarified by CBIC circular, from the day after the due date until the date of actual payment.
  3. Where the case involves wrongly availed and utilised ITC, apply the higher 24% rate specifically to that portion, per Section 50(3), while the remaining (non-ITC-related) shortfall continues at 18%.

Inputs and assumptions

Exclusions and edge cases

Sources

Review status: reviewed and approved by CA Nikhil Gupta on 19 July 2026.

© 2026 Finin2min · Educational decision support · Validate assumptions and applicable law.

Guides that use this calculator

Background, worked examples and the rules behind these numbers.