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RBI · Prepaid Payment Instruments

PPI-12: Security and fraud monitoring

Paragraph-level professional implementation page for Prepaid Payment Instruments.

Prepaid Payment InstrumentsPPI-12PSS Act sections 10(2) and 18; PMLA/IT overlays

Finin2min Summary — in 2 Minutes

PPI-12 — Security and fraud monitoring. Use strong authentication, velocity, device and behavioural controls and incident escalation.

Official source and legal ownership

Instrument ownerPSS Act sections 10(2) and 18; PMLA/IT overlays
Source statusCURRENT OFFICIAL SOURCE GATEWAY
Review date2026-07-19
Primary sourceMaster Directions on PPIs, updated 27 December 2024

Paragraph-wise Finin2min interpretation

Legal trigger

Use strong authentication, velocity, device and behavioural controls and incident escalation.

Control owner

Business identifies the event; Compliance confirms law; Operations/Technology executes; Independent review tests evidence.

Evidence

Official source snapshot, policy/SOP, system rule, customer/transaction record, maker-checker log, exception approval and regulatory acknowledgement.

Failure consequence

Customer harm, reporting defect, prudential misstatement, supervisory observation, monetary penalty, restriction or remediation.

Practical example

Scenario: An exception arises under Security and fraud monitoring. The owner records the trigger, regulated entity, paragraph/reference PPI-12, affected customer or exposure, applicable threshold, approval and system evidence. Compliance then tests the result against the official source rather than relying on a generic policy statement.

Implementation and evidence controls

Practical Q&A

What is the first test for Security and fraud monitoring?

Confirm entity, product, event date, official paragraph and any stated exception.

Can a portal or system acceptance cure a legal defect?

No. Technical processing does not override the substantive Direction.

What should be retained for review?

The official source version, legal mapping, calculation or decision record, approvals, communications and filing evidence.

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