Insurance & IRDAI Hub: Official Sources

Where to verify insurance rules and how to escalate a grievance.

Finin2min answer: For an insurance question, start with the specific IRDAI circular or master-circular governing that product line (not the base Insurance Act alone, which sets the framework but rarely the operative detail); if the issue is a claim dispute or service grievance against an insurer, the Insurance Ombudsman Rules, 2017 route is free and does not require a lawyer, but is capped at claims of ₹30 lakh (including expenses claimed) — larger disputes need a consumer forum or civil court instead.

Primary sources reviewed 4 July 2026. Official Gazette and current regulator records prevail.

Source trail

Insurance Act, 1938

India Code — the founding statute establishing IRDAI's regulatory authority, insurer licensing, solvency and the broad conduct-of-business framework; most day-to-day rules sit in IRDAI regulations and circulars issued under it, not in the Act's own text.

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Source reviewed 4 July 2026

IRDAI circular and master-circular library

IRDAI — the operative source for most current rules: product design, commission caps, claim-settlement timelines, surrender values and disclosure requirements are set and amended here, not in the 1938 Act.

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Source reviewed 4 July 2026

Health insurance regulatory resources

IRDAI — health-specific regulations, including standardised exclusions, cashless-claim timelines and the Health Insurance Regulations that consolidate rules specific to health covers.

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Source reviewed 4 July 2026

Insurance Ombudsman — grievance redressal

Policyholder.gov.in — the free, lawyer-not-required grievance route for claim delays, partial/total repudiation, premium disputes and policy-servicing complaints against an insurer, capped at claims of ₹30 lakh under the Insurance Ombudsman Rules, 2017.

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Source reviewed 4 July 2026