Indexable governance master. Screenshots, timestamps, logs, tickets, hashes, filing attempts, legal deadline and escalation.
Incident evidence pack
- System date/time and timezone
- GSTIN, user and form/transaction
- Full-screen screenshot and error code
- Browser, API or utility version
- Request/response logs without exposing secrets
- Helpdesk ticket and escalation
- Retry chronology
- Statutory deadline and protective action
Finin2min Q&A
Can a portal advisory amend the GST Act or Rules?
No. It explains system operation. The Act, Rules, valid notification and binding judgments prevail.
What evidence should be saved?
Official page or PDF, URL, date, access timestamp, hash, screenshots, filing acknowledgements, error logs and helpdesk tickets.
What if the portal and law appear inconsistent?
Preserve evidence, escalate promptly and protect the legal deadline through the available statutory or judicial route.
When can an operational page be indexed?
Only after its source, date, current status, legal anchor, implementation steps and supersession position are reviewed.