Marketplace settlement is not turnover. Fees, TCS, refunds and logistics deductions must be bridged back to invoice-level sales.
Create an operator-wise reconciliation from orders to GSTR-1, cash settlement and TCS credit.
Download order and settlement files.
Order report.
Using net settlement as sales.
E-commerce operators collect GST TCS under section 52 on the statutory net value of taxable supplies made through them, subject to the law.
Seller registration obligations, including limited relaxations for certain intra-state goods suppliers through e-commerce operators, depend on current conditions and state-wise turnover thresholds.
Marketplace invoices, platform fee invoices and customer tax invoices are different documents and should not be netted blindly.
| Area | What to establish | Operating rule |
|---|---|---|
| Orders | Gross supplies and cancellations. | Use order-level data. |
| Tax | Seller invoice, rate and state. | Validate place of supply. |
| TCS | Operator statement and cash ledger. | Reconcile GSTR-8 data. |
| Settlement | Fees, refunds and net payment. | Bridge to bank. |
GST control should connect five records: commercial contract, tax invoice, movement or service evidence, accounting entry and portal return. A filing that cannot be traced back to all five records is difficult to defend.
Every reconciliation should have a clear opening balance, current-period additions, corrections, reversals, payments and closing balance. Avoid unexplained plugs that make the total match but do not identify the invoice or legal reason.
Portal data is important but not conclusive by itself. GSTR-2B, e-invoice, e-way bill and ledger data should be read with the statute, rules, notifications, contracts and actual supply evidence.
Keep original source files and final filed versions. Screenshots help explain a portal event but should not replace downloaded returns, JSON, signed invoices, acknowledgements or bank records.
For material exposure, prepare a written position memo stating facts, issue, law, alternatives, conclusion, amount and approval. The memo should record uncertainty rather than hide it.
Management should review high-value exceptions monthly with owner and due date. A tax process is incomplete until the correction, payment, refund or response is acknowledged.
Annual return preparation should begin from locked monthly reconciliations rather than rebuilding twelve months of data.
Start with the GST portal record, responsible business owner and tax working. Where the issue is operational, correct the source system and retain the acknowledgement. Where it is legal or disputed, obtain a reasoned professional position before payment, reply, refund or appeal.
Track the statutory or portal deadline separately from internal approval. Preserve helpdesk tickets, ARN, hearing requests, orders and payment records so a later reviewer can reproduce the entire path.
Before filing or replying, prepare a one-page issue sheet showing GSTIN, tax period, transaction type, amount, applicable provision, portal form, evidence owner and due date. This prevents different teams from solving different versions of the same problem.
Reconcile tax by CGST, SGST, IGST and cess rather than only by total. A total can match even when the wrong tax head, state or period has been used, which can still create interest, cash-flow and customer-credit consequences.
Build an exception register with five statuses: identified, evidence pending, vendor or customer action, tax treatment approved and closed. Every exception should retain its original amount even after correction so the audit trail remains visible.
Test the position against the counterparty’s records. Customer ITC, vendor GSTR-1, transporter data, marketplace statements and bank receipts can expose differences that are invisible in the taxpayer’s own ledger.
The final approval should record who reviewed the legal position and who approved the return, reply, payment, refund or appeal. Material GST decisions should not remain buried in informal email chains.
Select a monthly sample of high-value and unusual transactions and trace them from contract to return. Sampling often identifies master-data errors before they become annual mismatches.
Maintain a legal-change register for notifications, circulars and portal advisories with effective date, impacted process and system change owner.