IBBI Grievance and Complaint Form 2026: Stakeholder Filing and Evidence Checklist
By Ravi Sisodia · Reviewed by CA Divyanshu Sengar · Updated 5 October 2026
IBBI amended the grievance and complaint framework and issued a complaint format on 3 June 2026. A strong filing should identify the regulated person, specific misconduct, chronology, relief sought and primary evidence without turning the complaint into an unstructured document dump.
Finin2min 2-Minute Summary
- IBBI lists the Grievance and Complaint Handling Procedure amendment and complaint format dated 3 June 2026.
- Use the current complaint format and distinguish a regulatory grievance/complaint from an insolvency claim or NCLT remedy.
- Chronology should identify the IP/entity, case, event, communication and alleged regulatory breach.
- Attach only evidence that proves each allegation, with a document index and page/reference.
- Track filing acknowledgement, deficiency query, response and closure/review path.
First choose the right forum and problem type
IBBI's complaint process is not a substitute for an appeal against every commercial or adjudicatory outcome in insolvency. Identify whether the issue concerns conduct of an insolvency professional/regulated entity, a process grievance, a claim dispute requiring RP/NCLT action, or another statutory remedy.
A narrow, correctly routed complaint is more effective than combining unrelated CoC, tribunal and professional-conduct disputes.
Write the complaint as allegation plus evidence
For each allegation, state the rule/expected conduct, what occurred, date, person involved and supporting exhibit. Avoid adjectives when a document or timestamp can establish the point.
Create a chronology table and an exhibit index. Large email chains should be reduced to the relevant messages, with complete copies retained if IBBI requests them.
Protect confidential and personal information
Provide information necessary for the regulatory issue but avoid unrelated employee/customer records. Where sensitive information is essential, label it and follow the submission channel's requirements rather than publishing it in correspondence copied broadly.
Keep the exact version filed and proof of filing so later clarifications do not become inconsistent with the original complaint.
Triage case: professional-conduct complaint or NCLT remedy?
A creditor may be unhappy that an RP admitted only part of its claim and may also allege that the RP ignored evidence or acted with bias. The amount-admission dispute can require the remedy available under the insolvency process/NCLT, while alleged professional misconduct may fall within IBBI's regulatory complaint framework. Combining both without distinction can weaken the filing.
Prepare a remedy matrix: issue, legal decision-maker, limitation/timeline, evidence and relief sought. If an IBBI complaint is filed, focus the regulatory allegation on conduct and process evidence rather than asking IBBI to substitute itself for an adjudicatory decision it does not make in that channel.
The same underlying documents can support more than one route, but each submission should explain why that forum has jurisdiction over the specific relief requested.
- Classify each issue before drafting.
- Separate claim-merits relief from professional-conduct allegations.
- Track different filing deadlines in one chronology.
- Keep forum-specific submissions consistent on common facts.
Complaint-file checklist
- Correct current IBBI complaint format.
- Regulated person/case identifiers.
- Concise chronology.
- Allegation-rule-evidence mapping.
- Exhibit index and essential documents.
- Specific regulatory relief/action requested.
- Acknowledgement, deficiency and closure trail.
Questions readers commonly ask
What changed in June 2026?
IBBI amended the Grievance and Complaint Handling Procedure and issued a current complaint format on 3 June.
Can this process replace an NCLT application?
Not automatically. Use the remedy appropriate to the issue.
Should every email be attached?
No. Attach relevant evidence with an index and preserve the full source file separately.
What makes a complaint easier to investigate?
A dated chronology and allegation-to-evidence mapping.
Official / primary sources
- IBBI - Circulars - 3 June 2026 complaint format
- IBBI - Updated Regulations - Grievance and Complaint Handling Procedure amended to 3 June 2026
Disclaimer
Important: General educational and professional-reference material. Verify the current operative instrument, effective date and exact facts before acting. Consultation papers are not final law unless SEBI subsequently adopts them. Educational and professional reference only; confirm the current law, rates and the facts of your case before relying on this page.