One of the biggest GST traps for cross-border service income is confusing “working for a foreign client” with “export of services”. If the Indian business is actually arranging or facilitating a supply between two other parties, intermediary-service analysis can change the outcome.
A service is not automatically an export just because the customer is outside India. Under the IGST framework, export of services requires five checks: supplier located in India, recipient located outside India, place of supply outside India, payment received in convertible foreign exchange or permitted Indian rupees, and supplier and recipient not merely being establishments of a distinct person. Miss any one of these checks and the GST position can change completely.
| Condition | What to verify | Common evidence |
|---|---|---|
| Supplier in India | Your registered place/fixed establishment is in India | GST registration, invoice profile, business address. |
| Recipient outside India | Customer is located outside India | Contract, purchase order, billing details. |
| Place of supply outside India | Section 13 result should point outside India | Service classification memo, client scope, evidence of performance. |
| Payment condition | Foreign exchange / permitted INR receipt | FIRC/BRC, bank advice, remittance note. |
| Not same establishment | Supplier and recipient are not merely establishments of same person | Group structure, branch/subsidiary analysis. |
The IGST Act defines an intermediary broadly as a broker, agent or any person who arranges or facilitates the supply of goods, services, both, or securities between two or more persons. It excludes a person supplying such goods or services on their own account. This “own account” distinction is critical. A consultant delivering their own advisory output to a foreign customer is very different from an agent arranging customers for someone else.
| Business model | Export argument stronger when | Intermediary risk rises when |
|---|---|---|
| Software development for foreign client | Indian firm delivers software/services on its own account | Indian firm merely connects foreign supplier and Indian buyer. |
| Marketing agency for foreign brand | Agency provides campaign services as principal service provider | Agency is paid commission for arranging sales between brand and customers. |
| Sourcing support | Indian firm buys/sells or provides independent procurement advisory | Indian firm facilitates contract between foreign buyer and Indian supplier for commission. |
| Customer support / back office | Service output is supplied to foreign client on own account | Indian entity arranges main supply between two other parties. |
This article uses official GST law, GST portal guides and CBIC circulars only. Verify rates, forms and procedural changes before publishing because GST notifications and portal flows can change.