Incident / trigger,Immediate action,Legal reporting check,Evidence,Owner,Deadline,Root cause,Preventive action,Closed by
Warehouse fire or smoke alarm,"Evacuate, notify emergency responders, isolate chemicals safely, preserve inventory and CCTV evidence, contact insurer/client and comply with authority notices.",Check current jurisdiction trigger,,,,,,
Cold-chain excursion,"Hold implicated lots, identify time-temperature record, notify product owner and competent regulator where relevant, decide destruction/release with authorised QA.",Check current jurisdiction trigger,,,,,,
Customer stock shortage,"Reconcile inbound signed GRN, put-away, picks, shrinkage, returns and WMS access logs before approving adjustments and claims.",Check current jurisdiction trigger,,,,,,
Racking collapse or forklift injury,"Provide care and secure zone, inspect load/certification and worker training, document accident duties and reopen only after engineering approval.",Check current jurisdiction trigger,,,,,,
Cyberattack on WMS,"Contain system, preserve logs, operate controlled manual stock movements and reconcile after restoration with customer notification as appropriate.",Check current jurisdiction trigger,,,,,,