Incident / trigger,Immediate action,Legal reporting check,Evidence,Owner,Deadline,Root cause,Preventive action,Closed by
Chemical burn or allergic reaction,"Stop procedure, prioritise medical help, record product/batch, consent and exposure, quarantine implicated goods and investigate staff training.",Check current jurisdiction trigger,,,,,,
Client image published without permission,"Take down image, check scope and withdrawal of release and privacy law, limit device copies and document complaint resolution.",Check current jurisdiction trigger,,,,,,
Unlicensed medical procedure alleged,"Suspend affected procedures, preserve equipment/professional records and obtain qualified medical/regulatory advice.",Check current jurisdiction trigger,,,,,,
Membership refund dispute,"Produce signed conditions, payment and redemption ledger; assess unfair cancellation clauses and offer documented resolution.",Check current jurisdiction trigger,,,,,,
Employee harassment complaint,"Use applicable grievance/POSH procedure with confidentiality, protection against retaliation and independent findings.",Check current jurisdiction trigger,,,,,,