Incident / trigger,Immediate action,Legal reporting check,Evidence,Owner,Deadline,Root cause,Preventive action,Closed by
Suspected food poisoning,"Quarantine suspected batches, preserve temperature logs and ingredient invoices, care for affected consumers, follow applicable incident reporting obligations and investigate root cause before reopening the affected line.",Check current jurisdiction trigger,,,,,,
Supplier product recall,"Stop sale and use of the lot, map batch-to-order distribution, contact customers where required and document disposal/return with supplier and applicable FSSAI recall process.",Check current jurisdiction trigger,,,,,,
Aggregator short settlement,"Reconcile order ID, commission, promotions, tax, customer refund and payout; dispute variance within contractual window instead of writing off the difference.",Check current jurisdiction trigger,,,,,,
Inspection non-compliance,"Record observations verbatim, close food hazards immediately, submit documentary proof within the actual order deadline and do not conceal unresolved violations.",Check current jurisdiction trigger,,,,,,
Repeated negative contribution,"Reprice loss-making SKUs, cap promotions and platform costs, revise portion control and test a channel-level break-even before seeking more volume.",Check current jurisdiction trigger,,,,,,