Incident / trigger,Immediate action,Legal reporting check,Evidence,Owner,Deadline,Root cause,Preventive action,Closed by
Agent advertises wrong carpet area,"Withdraw misleading listing, match RERA/approved plan disclosures and remedy buyer or seller misrepresentation.",Check current jurisdiction trigger,,,,,,
Rents collected but not remitted,"Freeze ledger, identify client balances, disclose and resolve discrepancy, and tighten segregated reconciliation.",Check current jurisdiction trigger,,,,,,
Tenant security deposit withheld,"Compare signed lease, move-in/out inspection and documented actual deductions; resolve within contractual and legal timeframes.",Check current jurisdiction trigger,,,,,,
Unlicensed agent found selling registered project,"Stop regulated marketing, check State RERA position and remediation before processing more commissions.",Check current jurisdiction trigger,,,,,,
Landlord alleges unauthorised repair,"Preserve work order and approval threshold, vendor bill and photographic evidence; improve authorisation workflow.",Check current jurisdiction trigger,,,,,,