Incident / trigger,Immediate action,Legal reporting check,Evidence,Owner,Deadline,Root cause,Preventive action,Closed by
Critical lab result not communicated,"Use urgent escalation to treating clinician, record readback and acknowledgement, contact patient as required and review critical-alert turnaround.",Check current jurisdiction trigger,,,,,,
Patient identification mismatch,"Hold report/procedure, verify two identifiers, document chain of custody and correct clinical record with audit trail; notify affected provider promptly.",Check current jurisdiction trigger,,,,,,
Biomedical-waste segregation failure,"Isolate, retrain and audit waste stream; contact authorised waste handler and comply with relevant board/pollution authority rules.",Check current jurisdiction trigger,,,,,,
Insurer denies a large claim,"Retain consent, medical necessity, coded charges and discharge documents; challenge through formal TPA/insurer process and explain patient liability transparently.",Check current jurisdiction trigger,,,,,,
Personal health record breach,"Restrict access, preserve evidence, assess current phased privacy/cyber duties and notify when legally required, with patient welfare prioritised.",Check current jurisdiction trigger,,,,,,