incident_id,event_time,business_risk,immediate_safe_action,evidence_preserved,qualified_owner,notification_decision,customer_remedy,root_cause,closure
PCJ-23-I1,,Pharmacist coverage becomes unavailable,Use the lawful contingency for the affected scope and hours; arrange qualified replacement and notify the authority where required.,,,,,,
PCJ-23-I2,,A product recall is received,"Identify affected batches, stop supply, quarantine stock and follow authorised recall instructions with traceable quantity reconciliation.",,,,,,
PCJ-23-I3,,Cold-chain storage fails,Quarantine potentially affected stock and obtain competent disposition advice based on product requirements and evidence.,,,,,,
PCJ-23-I4,,Slow stock consumes all cash,"Reduce assortment based on demand, use legitimate supplier return terms and maintain an expiry plan. Reassess purchasing before missing payroll or licence obligations.",,,,,,