stage,action,completion_evidence,responsible_owner,due_date,completed_date,evidence_reference,exception_and_action
Measure the actual charging requirement,"Record vehicle categories, connector compatibility, battery needs, arrival windows and duration available for charging. A fleet’s daily kilometres do not directly equal metered energy without efficiency and charging-loss assumptions. Obtain customer schedules and select the equipment only after translating them into a load and utilisation plan.",Vehicle/connector matrix and hourly demand profile.,,,,,
Secure site rights conditionally,"Check title or lawful possession, lease term, parking access, queues, emergency access and visibility. Include power-approval and commissioning conditions before major rent starts. Allocate civil work, reinstatement, public access, signage and relocation responsibilities. A short terminable lease can strand a long-lived charger investment.",Signed conditional lease and permitted-use confirmation.,,,,,
Get the power and tariff assessment,"Ask the competent DISCOM for sanctioned-load feasibility, connection category, upstream works, demand charges, deposits, metering and expected commissioning steps. Use a qualified electrical professional to assess earthing, protection and safe layout. Separate an indicative estimate from a paid demand note or final energisation approval.",Written connection assessment and itemised cost estimate.,,,,,
Select a compliant equipment package,"Specify connectors, rated output, load management, weather suitability, payment/network interfaces, service availability and warranties. Compare total installed and maintained cost rather than charger purchase price alone. Obtain documented compliance with applicable standards and the site design; only competent personnel should install and test electrical equipment.",Technical acceptance schedule and vendor warranty.,,,,,
Choose the funding route honestly,"Build an unsubsidised business case first. The 2025 scheme guidelines identify government/nodal applicants and allow operator engagement through the specified route; an ordinary private founder should not book automatic scheme money. Evaluate a tender or sanctioned project on its actual eligibility, procurement and reporting obligations.","Funding decision, tender terms and sanction evidence if any.",,,,,
"Construct, test and commission","Use qualified contractors, safety supervision and documented commissioning tests. Confirm utility energisation, required inspections, emergency isolation, signage and customer access before charging customers. Keep as-built drawings and test reports. Commissioning is a controlled handover, not merely a successful first charging session.",Electrical and operational commissioning dossier.,,,,,
Publish pricing and customer support,"Show the applicable charging price, parking or idle charges, taxes, session start/stop rules and support route before purchase. Test failed payments, interrupted sessions and refunds. Reconcile charger-meter data, backend data and payment settlements; unexplained differences should not automatically be charged to customers.",Customer terms and reconciliation test.,,,,,
Manage availability and safe operation,"Maintain preventive schedules and vendor response commitments. Inspect equipment for damage and restrict use when safety is in doubt; send qualified personnel rather than encouraging untrained intervention. Keep fault, outage and repair records. Track available charger hours separately from theoretical installed capacity.",Maintenance register and fault escalation evidence.,,,,,
Review delivered-energy economics,"Reconcile purchased energy to billed energy, including losses and non-billable consumption. Include demand charges, site rent, network fees, payment costs, repairs and financing. Review profitability by connector and time band. A charger that is technically available can still be commercially underused.",Monthly energy bridge and connector contribution.,,,,,
Expand only after observed utilisation,"Add capacity after measured constraints, contract coverage and cash collection justify it. Review concentration and lease duration before buying more equipment. At closure settle utility accounts, refundable deposits and customer credits, and arrange safe de-energisation and disposal through appropriate professionals.",Expansion gate or safe decommissioning record.,,,,,