incident_id,event_time,business_risk,immediate_safe_action,evidence_preserved,qualified_owner,notification_decision,customer_remedy,root_cause,closure PCJ-26-I1,,Client asks staff to enter a sewer or septic tank,Decline and stop the ordinary work process; escalate to the competent client authority and a lawful specialist route.,,,,,, PCJ-26-I2,,Chemical exposure or a spill occurs,"Use the established emergency response and supplier safety information, obtain appropriate assistance and secure the area.",,,,,, PCJ-26-I3,,The client expands scope without payment,"Record the change, assess staffing and safety implications and obtain authorised variation terms before committing extra capacity.",,,,,, PCJ-26-I4,,Property damage is alleged,"Preserve baseline and service evidence, investigate fairly and notify insurer/contract counterparties as appropriate.",,,,,,